1, After connecting to the recorder’s WiFi , black screen or flash back happens after accessing the APP, or can not access the APP?

Solution:

(1) When an Android phone connects to the recorder’s WiFi, the phone alerts "This WLAN network has no Internet access. Connect anyway," you haven’t chosen “Connect anyway” but ignore it directly, or choose not to use. In this case, please enter your phone settings and choose “forget your WiFi password” and re-enter it. Restart the phone and choose ” Connect anyway “and you'll be able to fix it.

(2) If the problem is still existing after (1), it is possible that APP's permission is limited by the phone. In this situation uninstall the APP and re-download it, turn on all the permissions the APP needs. Problems above can basically be resolved by forgetting the WiFi password and re-enter, uninstall APP and re-download. It's important to make sure connecting to the recorder's WiFi in your phone's settings before accessing the APP. Iphone users please check if the permissions required by APP are turned down, if it is not working, please uninstall APP and redownload, make sure the permissions the APP needs are turned on and the problem can be resolved. Problems above can basically be resolved by forgetting the WiFi password and re-enter, uninstall APP and re-download. It's important to make sure connecting to the recorder's WiFi in your phone's settings before accessing the APP.

2, The recorder does not read the memory card, or the video sometimes records sometimes not?

Solution:

Check that the memory card used is a regular brand of high-speed card, ultra HD recorder requires an extremely high level in speed and stability of the memory card. In this case, replacing the memory card and problem can be resolved. Buy genuine high-speed cards from well-known brands such as SanDisk, Toshiba, Kingston through regular channels.

3, Recorder flash screen or abnormal switch machine

Solution:

Please check if the power connector is plugged in properly. Also detecting whether the voltage and current of the power supply are sufficient. This can occur when the voltage is unstable or the current is too small. Ultra HD recorders require 5V 1.5A power.